SMARTS
SMARTS SUMMER INSTITUTE 2024 POLICIES
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COVID-19 SPECIFIC REGISTRATION POLICIES
In these uncertain times, we understand that additional policies are necessary to provide our families with transparency and flexibility. We have updated our policies to reflect COVID-specific refunds and cancellations. As always, the health and safety of the children and staff are our top priority at all times, without compromise as we do everything in our power to provide a fun, supportive and creative environment.
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Any programming cancelled by SMARTS before the start of camp (July 5, 2023) due to Covid-19 restrictions will result in a full refund, including the $100 administrative processing fee.
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For any child who is diagnosed with Covid-19 or must quarantine as a result of close contact with a person diagnosed with Covid-19, we will provide prorated refunds excluding the non-refundable registration fee and $100 administrative processing fee. Proper documentation and positive tests confirming the diagnosis or close contact will be required for the prorated portion of the refund.
The revised refund policy does not apply if:
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A child is sent home because of COVID who then returns to the program following their isolation period.
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A child is withdrawn from the program because there is a positive case in the program outside of the child’s group.
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Please note that close contact is defined by the CDC as someone who was “within 6 feet of an infected person for at least 15 minutes starting from 2 days before illness onset (or, for asymptomatic individuals, 2 days prior to positive specimen collection) until the time the individual is isolated.”
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REFUNDS
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Any monies (less the non-refundable registration fee) paid toward the balance of the program are refundable up until June 1, provided that SMARTS has been notified in writing of the withdrawal.
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After June 1, the registration fee and the administrative processing fee of $100 are non-refundable.
Thank you for your ongoing partnership and support.
SMARTS PROGRAM REFUND & CANCELLATION POLICIES
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10 business days' cancellation notice prior to start of program is required to receive a full refund (does not include non-refundable registration fees). No refunds with less than 10 business days' notice.
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For SMARTS Summer Institute an additional $100 enrollment fee will be withheld from any refunds before June 1st. No refunds after June 1st.
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No refund for missed days of any program.
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No refunds for students asked to leave a program for inappropriate behavior including bringing a weapon to camp, fighting, use of illegal drugs or alcohol, smoking, illegal use of fire, vandalism, stealing, repeatedly displaying an uncooperative attitude or disrespect for others, and any other action that in the director’s opinion threatens health, safety, or well-being of any person or the smooth operation of camp.
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In the event of a severe unexpected medical condition, a death in the immediate family, or severe unexpected financial hardship, the enrolled can apply for a refund online (Refund Application) Note: Application for medical reasons requires a doctor's note.
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Application for refund does not guarantee a refund.
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Program registration processing fees are non-refundable.
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SMARTS reserves the right to cancel any program due to low enrollment. Programs cancelled by SMARTS will automatically be fully refunded.
We are a nonprofit organization and any forfeiture of deposits or fees will be put in our
Scholarship Donation Fund for children in need of financial aid.
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To complete the Refund Application please click here to download and print.
Mail completed form to SMARTS, P.O Box 356, Attleboro, MA 02703
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